We are pleased to announce that within the last few weeks DF Legal LLP has received a glowing report on its annual Lexcel accreditation. Lexcel is the Law Society’s legal practice quality mark for practice management and client care. It sets the required Standard in seven different areas across the Legal profession: structure and strategy, financial management, information management, people management, risk management, client care, file and case management. The qualification includes a rigorous two day independent assessment of staff, with each solicitor supervised on conducted cases, to ensure that clients are given the correct advice and always know where they stand during their cases.
DF Legal have held the Law Society’s qualification since it was introduced in 2003, when the firm were one of the first private firms of solicitors in the county to be given the Lexcel status. This is a testament to the commitment of the firm to ensure client’s receive the highest standards of service.
Managing Partner Jo May says “We are thrilled to receive such high praise from the Lexcel Auditors. This year was a full audit, so all of DF Legal’s policies and procedures were gone through with a fine tooth combe and to receive such a glowing report really does give this firm confidence. We are proud of what we have achieved and our thanks go to all our staff in our four offices – we very much appreciate that they have all had to work hard to achieve this impeccable standard.”
“Furthermore we take pride in being renowned for friendly and efficient legal advice within the communities that we serve. This has been made possible because we have experienced and committed staff who have access to all the necessary training, policies and development so that we can maximise efficiency, with the interest of the client being paramount. This quality mark is also not about standing still either – it is shows how DF Legal are refining their procedures and policies to stay as a leading example of excellent client care and professional standards in law”